Privacy Policy

Elevate Former ("We," "Us," or "Our") values and respects the privacy of Our Users ("User" or "You"). This Privacy Policy outlines how We collect, use, disclose, and protect Your information when You visit Our Website ("Website").

Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT ACCESS OUR WEBSITE. We reserve the right to update this Privacy Policy at any time and for any reason. You are encouraged to review this policy periodically to stay informed of any changes. By continuing to use Our Website after any updates are posted, You acknowledge and accept the revised Privacy Policy. We are not responsible for any data collected by third parties.

We may collect information about You in various ways. The type of information collected depends on Your interactions with the Website and may include:

1. Personal Data:Demographic and personally identifiable information, such as Your name, phone number, email address, and any photos or videos You provide. This information is collected when You participate in Website activities, such as making purchases, booking classes, subscribing to newsletters, joining Our programs, or responding to surveys or marketing campaigns.
2. Financial Data:Financial details, such as Your payment method (e.g., credit card number, card brand, expiration date), may be collected when You purchase, return, or exchange services. Elevate Former does not store full payment information. All financial transactions are processed through third-party payment processors. We encourage You to review their privacy policies and contact them for any questions.

Accurate information allows Us to provide You with a seamless and efficient experience. We may use Your information for the following purposes:

• To personalize Your experience by delivering relevant content and product offerings.
• To improve Our Website and services based on Your feedback and interactions.
• To respond to customer service requests and inquiries more effectively.
• To process and fulfill Your transactions quickly.
• To request feedback, ratings, or reviews for services or products.
• To follow up with You regarding inquiries (e.g., live chat, email, or phone calls).
• To use Your photos or videos for marketing purposes on various platforms, including online promotions.

We may request permission to send You push notifications regarding Your account or Website activity. If You prefer not to receive these notifications, You can disable them in Your device settings.

We may share Your information under the following circumstances:

1. Legal Compliance: We may disclose Your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of others. This includes sharing information to prevent fraud or reduce credit risk.
2. Third-Party Service Providers: We may share Your information with service providers who assist Us with various business operations, such as payment processing, data analysis, customer support, email delivery, hosting, and marketing.
3. Marketing Communications: With Your consent or the option to withdraw consent, We may share Your information with third parties for marketing purposes as permitted by law.
4. Third-Party Advertisers: We may collaborate with third-party advertisers to display relevant ads on the Website. These advertisers may use cookies and other tracking technologies to collect information about Your Website visits and preferences.
5. Business Partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
6. Offer Walls: The Website may display offer walls hosted by third-party advertisers. These walls may offer rewards in exchange for completing certain advertisements. When You interact with an offer wall, Your User ID or other identifiers may be shared with the provider to prevent fraud and credit Your account.
7. Other Third Parties: We may share Your information with advertisers and investors for business analysis purposes. We may also share Your information for marketing purposes, as permitted by law.
8. Business Sale or Bankruptcy: If We reorganize, sell assets, merge with another entity, or face bankruptcy, Your information may be transferred to the successor entity. You acknowledge that such transfers may occur.

Cookies are small data files transferred to Your device by a Website. These files help the Website remember and process Your preferences and activities. For example, We may use cookies to store items in Your shopping cart or understand Your usage patterns for improving Our services. You can configure Your browser settings to alert You when cookies are sent or to disable cookies entirely. Refer to Your browser’s help menu for more details on managing cookies.

We use administrative, technical, and physical measures to protect Your personal information. However, please note that no security measures are completely foolproof, and no method of data transmission can be guaranteed to prevent interception or misuse. By providing Your information, You acknowledge and accept these risks.

You can review or update Your account information at any time by:

• Logging into Your account settings.
• Contacting Us through the provided contact details.

Even if You deactivate or delete Your account, some information may be retained to comply with legal obligations, prevent fraud, or resolve disputes.

This Privacy Policy is governed by and interpreted under the laws of the Republic of Indonesia. In case of any discrepancy between the Indonesian and English versions of this Privacy Policy, the Indonesian version will prevail.

If You no longer wish to receive correspondence, emails, or other communications from Us, You can opt-out by:

• Updating Your preferences in Your account settings.
• Contacting Us directly using the information provided below.

To stop receiving communications from third parties, You must contact them directly.